AR connections especially are a must-have in cases where physical tasks are needed and you can ‘virtually’ point and draw in the user’s field of view to demonstrate in detail what to do.

This offers a powerful advantage when you “just need to see” what the problem is and trying to verbalize the issue is inefficient. It enables colleagues to connect with each other with remote device access and through AR connections beyond traditional chat, VoIP and video calls. The TeamViewer app works with the Microsoft Teams platform, that offers a plethora of different communication capabilities.

This can be a great challenge when we consider that people want to use different communication tools, share information in different ways and formats and need a solution that is available anywhere they are on whatever device. Efficient collaboration between team members whether it is in the context of developing a new product, supporting customers or operational on-site teams, is key for enabling them to be successful.

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